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I purchased some furniture from Ashley Furniture and was sold this warranty. It sounded like a good deal and I was promised if the warranty was not used, that my money would be given back in the form of a check.

However, contacting the company about this concern, they have no info, no record and HORRIBLE customer service. Even the supervisor was extremely rude, raising her voice, yelling and talking over me. This place should be put out of business and they do not hold up to what is advertised. So needless to say, they pocket your money and go on their merry way.

Only way they make their money is by being dishonest and ripping people off.

Do not buy if you don't want to just donate your hard earned money. This is disgusting.

Reason of review: Problems with payment.

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