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Do NOT buy the Ultra Shield insurance package. It's a SCAM! They won't cover damage that is more than 20 dollars. They offer pet insurance on your furniture but fail to tell you it doesn't cover any rips, tares, punctures or stains from animals (so basically they offer...
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1.0
#1102530
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Where do I begin?My king sized bed purchased 3.5 months ago mysteriously collapsed while I was laying it. I filed a claim since I purchased the Ultra Shield 5 year extended warranty and it was denied because manufacturing and frame issues aren't covered. This company...
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Anonymous
jimkiz52dddddaaaa123

Ultra Shield is a scam. They take your money and do nothing when you have a clam. Called Ultra shield to report a tear in leather couch. The refuse to do anything. Want to sen...

1.2
#1084657
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Ultra Shield - Do not buy UltraShield extended warranty

This company is a scam and covers nothing!! Save your money and go elsewhere. No customer service, UNPROFESSIONAL behavior and offers no solution when furniture mysteriously breaks after 3 months. Save your money! File a BBB complaint against them if your claim was denied.
1.0
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#1079930
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I called Ultra Shield because a stain appeared on my very expensive chocolate leather couch. I honestly don't know what kind of stain it was, it appeared as possibly milk, but I was honest and filled out the 30 question warranty (felt like I was being depositioned in a...
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1.0
I didn't like
  • Read my review
#1067221
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Ultra Shield - Reneging on their 10-year fabric warranty
We had a fingernail polish spill on our $1300 sofa. Ultra Shield told me that fingernail polish stains are not covered under the warranty...period. No suggestions, no help whatsoever. I re-read my warranty and there is no mention of fingernail polish being excluded....
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Anonymous
Anonymous

What genius polished their nails on a $1300 sofa ?

1.0
I didn't like
  • Poor customer service and warranty
#1062910
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I PURCHASED FURNITURE FROM SURPLUS FURNITURE ,AND THE SALES MAN HIGHLY RECOMMENDED THAT I PURCHASE THE'' ULTRA SHIELD FURNITURE CARE AND PROTECTION PACKAGE''. I CONTACTED ULTRA SHIELD REGARDING SOME DAMAGE TO MY SOFA. THE DAMAGE FIT THE CRITERIA OF THE POLICY AND WE...
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#1062890
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Ultra Shield - Ultrashield

Update to the issue. It has not been resolved
#1059225
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Do NOT purchase the Ultra Shield Protection Plan. What a JOKE! They have not ONCE covered my calls. Every time they say "oh sorry, that is not covered"... they tell ME to go out and purchase products to use on the couch (hmm hello? didn't i pay for YOU to fix the...
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1.0
I didn't like
  • Lies the waste of money the fraudulant company
#1052489
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Avoid buying ultra Shield warranty from La Z boy it is a scam . I called ultraSHIELD I have a warranty with three leather pieces I purchased they are telling me that on the scratches and damage to my 3 pieces they are wear and tear and they will not be covered that...
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rollo2016
rollo2016

No, avoid buy all warranties for anything. As you found out, most are but a means to relieve you of your money.

1.0
#1037230
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Ultra Shield - Leather Protection a scam
I purchased a leather couch and loveseat and was "sold" the Ultra Shield Leather protection plan. I was told it covered any stains, rips, tears, etc. and that it really was great. NOT. I have a very small mark on my loveseat where a garment was thrown over and pulled...
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I didn't like
  • Poor customer service and warranty
  • Not standing behind advertised warranty
#1036772
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