Two years ago I bought bedroom set from darvin furniture with Ultrashield furniture care , a year ago I tried to file a claim Ultrashield denied it because not accident cause as they consider it which is not true because was beverage damage but their customer service asked me question I realy don,t now they were trying to brush me off she asked me what kind of beverage and was it cold or hot so I said cold . Then she asked me is the ring from out side the glass or inside so I said I don,t know so she denied it because of unknown cause ,a week ago I file a claims of beverage ring they still rejected because of multi able damage which is I only report the damage coverd under their policy but at this point I can,t get my furniture fixed
Review about: Ultra Shield Claim.
Reason of review: Poor customer service.
Monetary Loss: $199.
Preferred solution: Full refund.