Ultra Shield - Keep rejecting my claims
Two years ago I bought bedroom set from darvin furniture with Ultrashield furniture care , a year ago I tried to file a claim Ultrashield denied it because not accident cause as they consider it which is not true because was beverage damage but their customer service asked me question I realy don,t now they were trying to brush me off she asked me what kind of beverage and was it cold or hot so I said cold . Then she asked me is the ring from out side the glass or inside so I said I don,t know so she denied it because of unknown cause ,a week ago I file a claims of beverage ring they still rejected because of multi able damage which is I only report the damage coverd under their policy but at this point I can,t get my furniture fixed
More Review Details
|Product or Service Quality|
|Value for money|
|Exchange, Refund and Cancellation Policy|
|Diversity of Products or Services|
- Reason of review:
- Poor customer service
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Claim Denial
- Review category
- Furniture and Decor
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