Love ultra shield
I use to buy from Darvin Furniture and I love ultra shield twice repacked my living room highly recommended not sure why you people cry about , 99% of you have huge dirty dogs scratching furniture and you want somebody to repair replace for you hm funny . If you abuse I don’t blame ultra shield I would not cover it for you either
Purchased the warranty at Lazy Boy for a chair that I was getting. About a year and a half later I found a tear in the arm. Contacted Ultra shield and they said this kind of tear was not covered because it was a snag. What difference does it make? It was a tear and...Read more
We were told, we were purchasing a "top of the line " leather couch from LA Z Boy in 2015. Allison O'neil was our sales person. She also talked us into buying the extended warranty to protect our investment. In August of this year, when the couch was 2 1/2 years old we...Read more
I didn't like
- That they really dont wanna help
- Poor customer service
- Poor costumer service
I’ve had multiple bad experiences with Ultrashield. the most recent being them sending me a pro-rated refund of $115 after they sent a tech to clean my couch and then canceling my warranty. The tech did not properly clean my stains and made one area worse! so instead...Read more
I bought some furniture a year ago and bought an Ultra Sheild Protection Plan, because life happens, and I wanted to cover my investment. Smart, right? No, not at all. They claim to cover a whole lot of accidental stains or burns or rips, but heaven help you if you try...Read more
I didn't like
- Worthless coverage
Bought ultra shield big mistake
Had problem with recliner mechanism....had receipts and warranty ultra shield wouldn't help....big scam.... Worthless...won't cover anything as promised.....
Do NOT buy the Ultra Shield insurance package. It's a SCAM! They won't cover damage that is more than 20 dollars. They offer pet insurance on your furniture but fail to tell you it doesn't cover any rips, tares, punctures or stains from animals (so basically they offer...Read more
Where do I begin?My king sized bed purchased 3.5 months ago mysteriously collapsed while I was laying it. I filed a claim since I purchased the Ultra Shield 5 year extended warranty and it was denied because manufacturing and frame issues aren't covered. This company...Read more
Ultra Shield - Do not buy UltraShield extended warranty
This company is a scam and covers nothing!! Save your money and go elsewhere. No customer service, UNPROFESSIONAL behavior and offers no solution when furniture mysteriously breaks after 3 months. Save your money! File a BBB complaint against them if your claim was denied.
I called Ultra Shield because a stain appeared on my very expensive chocolate leather couch. I honestly don't know what kind of stain it was, it appeared as possibly milk, but I was honest and filled out the 30 question warranty (felt like I was being depositioned in a...Read more
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