Do NOT purchase the Ultra Shield Protection Plan. What a JOKE!
They have not ONCE covered my calls. Every time they say "oh sorry, that is not covered"... they tell ME to go out and purchase products to use on the couch (hmm hello? didn't i pay for YOU to fix the issues?!), I purchase the products EXACTLY as directed by them and sure enough, oh no.
you should NEVER use that product on the material. oh awesome. lies. lies.
lies. This place NEEDS to be reported to the BBB. My blood is BOILING i am SO pissed off.
They told me to fricken call STANLEY STEAMER! wtf would i pay $100 for stanley steamer when I already paid for YOUR service!
Review about: Sectional Sofa.
Reason of review: Not as described.
Monetary Loss: $200.
Preferred solution: Full refund.
I didn't like:
Lies the waste of money the fraudulant company.